Privacy Policy

This Privacy Policy describes how Duaa Kits (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from duaakits.com (the “Site”).

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device and how you interact with our Site.

Device Information

We may collect:

  • Web browser type
  • IP address
  • Time zone
  • Cookies and tracking data
  • Pages viewed, search terms, and interactions

Purpose:

  • To operate and optimize our website
  • To improve user experience
  • To analyze site performance

Source:

Collected automatically via cookies, pixels, and analytics tools.

Order Information

When you make a purchase, we collect:

  • Name
  • Billing & shipping address
  • Email address
  • Phone number
  • Payment details (processed securely via third-party providers)

Purpose:

  • Process orders and payments
  • Deliver products
  • Provide order confirmations
  • Prevent fraud
  • Communicate with you

Customer Support Information

When you contact us, we may collect:

  • Your name, email, phone number
  • Order details
  • Any information you provide

Purpose:

To provide support and resolve issues

2. How We Use Your Information

We use your personal information to:

  • Fulfill orders and provide services
  • Communicate with you
  • Send updates, promotions, and offers (if you opt-in)
  • Improve our website and customer experience
  • Detect fraud and ensure security

3. Sharing Your Personal Information

We only share your information with trusted service providers, including:

  • Shopify (eCommerce platform)
  • Payment processors (e.g., Stripe, PayPal, Shop Pay)
  • Shipping and logistics providers
  • Marketing and analytics tools (Google Analytics, Meta/Facebook Ads)

We may also share your information:

  • To comply with legal obligations
  • To protect our rights or prevent fraud

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enable website functionality
  • Remember your preferences
  • Analyze traffic and performance
  • Deliver relevant advertising

You can manage or disable cookies through your browser settings.

5. Behavioral Advertising

We may use your data to show relevant ads through platforms like:

  • Google
  • Facebook / Instagram
  • Other advertising networks

You can opt out here:

  • https://www.facebook.com/settings/?tab=ads
  • https://www.google.com/settings/ads
  • http://optout.aboutads.info/

6. Your Rights

California Residents (CCPA/CPRA)

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Request a copy (data portability)

To exercise your rights, contact us at:

👉 support@duaakits.com

General Rights

You may:

  • Opt out of marketing emails at any time
  • Request deletion of your personal data

7. Data Retention

We retain your information for as long as necessary to:

  • Fulfill orders
  • Comply with legal obligations
  • Resolve disputes

8. Security

We take reasonable measures to protect your personal information. All payments are processed securely through trusted providers.

9. Minors

This Site is not intended for individuals under 18. We do not knowingly collect personal information from children.

10. Do Not Track

We currently do not respond to “Do Not Track” browser signals due to lack of industry standard.

11. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, contact us at:

📧 support@duaakits.com

🌐 duaakits.com