Terms of Service

Terms of Service

This website is operated by Duaa Kits (“we”, “us”, or “our”). By visiting our website (duaakits.com) and/or purchasing from us, you agree to be bound by the following Terms of Service (“Terms”).

If you do not agree to these Terms, you may not access or use our website or services.

1. Online Store Terms

By using this Site, you confirm that:

  • You are at least 18 years old, or using the Site with parental consent
  • You will not use our products for any illegal or unauthorized purpose
  • You will not violate any laws in your jurisdiction
  • We reserve the right to terminate your access if these Terms are violated.

2. General Conditions

We reserve the right to:

  • Refuse service to anyone at any time
  • Limit or cancel orders at our discretion
  • Modify or discontinue the Site or services without notice

You agree not to reproduce, duplicate, or exploit any part of the Site without written permission.

3. Accuracy of Information

We strive to provide accurate information, but we do not guarantee that:

  • All content is complete, current, or error-free
  • Any reliance on our content is at your own risk.

4. Product Information & Availability

  • Products may be available in limited quantities
  • We may limit or cancel orders at our discretion
  • Prices and availability may change without notice

We do not guarantee that product images or colors will appear exactly the same on all devices.

5. Food Product Disclaimer (IMPORTANT ADD)

  • Our products are emergency food supplies intended for preparedness purposes.
  • Nutritional values, shelf life, and serving sizes are estimates
  • Results may vary depending on storage conditions and usage
  • Products are not intended to diagnose, treat, cure, or prevent any disease

👉 Customers are responsible for:

Proper storage conditions

Reviewing ingredient information for allergies or dietary needs

6. Shelf Life & Storage Disclaimer (VERY IMPORTANT FOR YOU)

Shelf life claims (e.g., 25 years) are based on:

  • Proper storage conditions
  • Manufacturer guidelines
  • We are not responsible for reduced shelf life due to:
  • Improper storage
  • Environmental factors (heat, humidity, etc.)

7. Billing & Account Information

You agree to:

  • Provide accurate and complete purchase information
  • Keep your account information updated
  • We reserve the right to:
  • Cancel suspicious or fraudulent orders
  • Limit orders per customer, household, or address

8. Payments

All payments are processed securely via third-party providers such as:

  • Shopify Payments
  • Stripe
  • PayPal

We do not store full payment details.

9. Returns & Refunds

Returns and refunds are governed by our Refund Policy (separate page).

10. Third-Party Services & Links

Our Site may include links or integrations with third parties.

We are not responsible for:

  • Third-party websites
  • Their policies or practices

11. User Submissions & Feedback

If you submit:

  • Reviews
  • Feedback
  • Suggestions

You grant us the right to use, modify, and publish them without compensation.

12. Prohibited Uses

You may not use the Site:

  • For unlawful activities
  • To transmit malware or harmful code
  • To collect personal data of others
  • To spam, scrape, or exploit the Site

We may terminate access for violations.

13. Disclaimer of Warranties

All products and services are provided “as is” and “as available”.

We do not guarantee:

  • Uninterrupted service
  • Error-free operation
  • That products will meet all expectations

14. Limitation of Liability (VERY IMPORTANT)

To the fullest extent permitted by law, Duaa Kits shall not be liable for:

  • Indirect or consequential damages
  • Loss of profits, revenue, or data
  • Damages related to product use or misuse
  • Our total liability shall not exceed the amount paid for the product.

15. Indemnification

You agree to indemnify and hold harmless Duaa Kits from any claims arising from:

  • Your violation of these Terms
  • Your misuse of our products or services

16. Termination

We may terminate your access at any time if you violate these Terms.

17. Governing Law

These Terms shall be governed by the laws of the United States.

18. Changes to Terms

We may update these Terms at any time. Continued use of the Site constitutes acceptance of changes.

19. Contact Information

Questions about these Terms should be sent to:

📧 info@duaakits.com

🌐 duaakits.com